Processing time
All orders are processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays). Orders placed after 12:00 p.m. local time or on weekends/holidays are processed the next business day. During high-volume periods or promotions, processing may take up to 3–4 business days; we will notify you by email of any significant delay.
You will receive an order confirmation email when you place your order and a shipping confirmation email with a tracking number once your order has shipped.
Shipping rates & delivery estimates
| Method | Estimated delivery* | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | $5.95 — FREE on orders $50+ |
| Expedited Shipping | 2–3 business days | $12.95 |
*Delivery estimates begin once the order ships and are provided by the carrier; they are not guaranteed. Free-shipping threshold is calculated on the merchandise subtotal after discounts and before taxes.
Where we ship
We currently ship within the United States, including Alaska, Hawaii, U.S. territories and APO/FPO/DPO addresses. Orders to AK, HI, territories and military addresses ship via USPS and may take an additional 3–7 business days. We do not ship internationally at this time.
Carriers
Orders ship via USPS, UPS or FedEx, chosen based on your address and shipping method. We are unable to ship expedited orders to P.O. boxes.
Sales tax
Sales tax is charged where required by law, based on your shipping address, and is calculated at checkout.
Lost, stolen or delayed packages
Once a package has been handed to the carrier, delivery times are outside our control. If your tracking shows "delivered" but you have not received your package, please check with neighbors and your local post office, and wait 48 hours as packages are sometimes marked delivered early. If it still has not arrived, contact us at within 14 days of the delivery date and we will help file a claim with the carrier and work with you on a replacement or refund.
If your package shows no tracking movement for 10 business days, please contact us and we'll investigate.
Incorrect address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to reship (additional shipping charges may apply) or issue a refund minus the original shipping cost.
Damaged items
If your order arrives damaged, email us within 7 days of delivery with your order number and photos of the item and packaging. We'll send a replacement or issue a full refund at no extra cost.
Questions?
Contact us at .